Shipping & Returns
Of course, we always hope you find your perfect style and fit at once. But of course sometimes it's just not a great match or the size does not fit as expected. Whatever the reason, when you're not happy with your pure goods you can return or exchange them. You'll find out how on this page!
1. LET US KNOW
Within 30 days after receiving your order, select the items you want to return or exchange and choose the desired return method. You'll get all the info you need when you start the return process via the link below.
2.re-pack the item
Pack the items you want to return. Please make sure to send the product back in its original condition and packaging without any labels removed. Return the parcel using your chosen return method. Don't forget to remove the old shipping label!
3. Refund / Exchange
As soon as our distribution centre has received your return, we will refund your money within 3 working days. Do you want to exchange an item? You have to place a new order for the items you want to exchange.