Of course, the best return is no return at all, but we understand that it’s unavoidable. If it doesn’t fit right or is just not what you expected, you'd better return it than keep it and never wear it. However, returning clothing without its tags, dirty, stained, or obviously worn, causes unnecessary textile waste. Just be conscious about your returns and you’ll stay on the good side ;)

The tags on clothing are essential in reselling the item. They often have the barcodes needed in the warehouse and guarantee that an item has not been worn before returning it, as a kind of hygienic assurance. It is also too costly and time-intensive to replace the tags. An item without its tags typically means it is unsellable.

It differs per brand what happens to your clothes, but incineration or dumping is a common practice. Dumping usually means that it is shipped to another country. Here, it leads to new problems, as reselling and recycling possibilities are limited. At Kuyichi, we strive to give each item a new wearer, either by reselling it in our office sample sale or donating it to creatives who remake it. The items left go to a buyer who sells them in countries where we’re not active.